Testimonials

5th November 2008

To whom it may concern at PHJ Services,

We are writing to you to thank you for the wonderful experience we had with your company. We had our carpet cleaned yesterday by your technician Conan and we are absolutely delighted! It is a rare pleasure to deal with such professional, courteous and reliable people.
Conan arrived early and was extremely organised and efficient. He completed the job thoroughly and carefully, even taking the time wipe our tiled floors dry! It is the little details such as this combined with the positive 'can do' attitude we received from all of your staff that will result in us being repeat customers.
As fellow business owners, we believe it is very important to acknowledge excellent service and proper customer care when it is experienced - and therefore we are taking the time to pass this on to the relevant persons in your organisation.
Thank you sincerely for your help, it has been delightful to deal with you and we would not hesitate to recommend you to anyone!Please feel free to use this endorsement as you wish.
 
Our sincere thanks.
 
Yours faithfully,
 
Mardi and John Cepero
 

21st May 2008

Hi,

A week ago I had Danny and Louie visit my house to do a termite inspection. I write now as I save your contact details for referrals and later use. Also, to let you know just how pleased I was with the thoroughness, professionalism and knowledge of these guys.

I have had several other inspections and treatments performed elsewhere, though none of your “competition” that I used previously, even come close to Danny and Louie.
Several points particularly sold it for me:
• Access and use of specialist tools for the job.
• Inspection of topplates in the ceiling (which I know is a bugger of job and often skipped)
• Amount of time spent inspecting every corner thoroughly.
As I was not the one paying for the inspection, I am not aware of your rates.
So long as they are reasonable, you can count on my continued support and referrals, while you maintain the same standards into the future.

My neighbour who also had an inspection performed, similarly voiced his wholehearted approval. These guys are a cut above the rest.

I look forward to getting the guys back in 6 months for a follow-up.

All the best...

Garry Phipps


22nd February 2008

We would like to thank you for your prompt attention to our job Appel Street, Surfers and also for doing such a great job.  The real estate agent looking after our property for sale also commented on the fantastic job you have done.

Kind regards,

Kerry and Paul Affleck

 


 

21st February 2008

To Whom it May Concern,

I just wanted to thank Mike for a great job he did with our carpets, re our insurance claim.  He worked so hard and went above and beyond what he needed to do to satisfy us.  He was on time and considerate at all times.  He deserves a pay rise...that's us to you!!!!

Thank you again and I would not hesitate to call you in the future.... or recommend you.

Much appreciated.  Cheers.

 

Bernadette and Mark Bromley

 


 

17th November 2007

Hi Craig & Gary,

Just a short note to say thank you very much for the great carpet cleaning yesterday 16/11/07 at 14 Tullamarine Drive Robina.

I came home from work and was most impressed and will highly recommend your company.  You promised and certainly delivered and I look forward to future business with you.

Kind regards,

DEBBIE SHEEDY

 


 

5th November 2007

Hi there,

Just wanted to thank your serviceman for a job well done.  He was wonderfully efficient and really valued the job he was performing.  Naturally I was delighted with the outcome.  Please pass on my appreciation.  Please forgive me for not remembering his name, but hopefully you can track who it was through my details.

Many thanks,

Kate Luxmoore

 


 

26th October 2007

Dear Gary Bourke,

Further to my telephone conversation today, I wish to compliment your company on a fine, well mannered and obviously professional technician in Danny Kelly.

This is the second occasion I have met this capable, dedicated tradesperson and he is a fine example of what and how tradespeople should conduct themselves.

I think highly of him and wish him well in his future with your company.

The calibre of his work and manner is a credit to your Company and I now have full confidence in your Company as well, believe me.

With kind regards and best wishes to you all at PHJ.

Yours sincerely,

Cecil (B Ballard Jnr)

 


 

13th August 2007

Could you please pass on my thanks to Sheldon who recently cleaned my carpets on the 9th?  My wife and mother said how courteous and thorough he was.  Very much appreciated.

I look forward to recommending your services.

Kind Regards,

Brett Cumming

 


 

5th July 2007

Dear Manager,

I would like to commend you on the excellent service you have provided us over the last 2 weeks during the busy July school holidays.

I would especially like to thank Mike for his commitment to providing excellent quality and fast service.  We have had several instances where we had a short window of time to clean carpets before guests arrived and Mike endeavoured to service our apartments as quickly and efficiently as possible.  Mike is an exemplary employee and we thank him for the great work he did today in apartment 13A.  His customer service skills and work ethic are outstanding.

Once again thank you for your quality service and assistance over the last 2 busy weeks.

Regards,

Jacqueline at 2nd Avenue Apartments

 


 

25th June 2007

Dear Gary,

I would just like to say how impressed I was with my carpet after David cleaned it for me on Friday 22nd June.

Having had it cleaned a few time since buying the house, which had been rented so there were many stains that I had no idea what they were, David was able to remove most of these.

He was a very pleasant young guy, careful with my furniture and tidied up after the job was finished.  I would gladly recommend your business and David to anyone enquiring about a good carpet cleaner and in my business we need carpets cleaned regularly.

Many thanks,

Sue Bynon - Miss Sue's Family Day Care


12th February 2007

Attention:  Manager

Just a quick message of thanks for the excellent job done by your technician, Mike Toohey, at my complex on Friday 9th.  Very much appreciated.  I will be happy to recommend your services in the future.

Once again, thank you.

Kind regards,

Brett Cumming


4th January 2006

By way of follow up to my telephone conversation with Gary today, my husband and I wish to express our sincere thanks and gratitude to your company and, in particular, to Mr Mike Toohey for his professional and friendly service yesterday as well as his PERFECT cleaning job of our lounge and carpet.

We have both lived on the gold Coast for our whole life and as you would be aware, at times it is difficult to find this sort of service.  Mike and his expertise in this field was a breath of fresh air and he and his work has left us dumbfounded to tell you the truth.

We have had our lounge and carpet cleaned on many occasions and never have they come up so beautifully.  They look brand new.  As if this isn't good enough, Mike is such a lovely person and credit to your company.  We feel you are extremely fortunate to have such a person in your employ.  He is so professional, courteous, well spoken, well mannered and a nice guy!  He is a wonderful advertisement for your company and even spoke to me about other services that you offered, i.e. grout cleaning.

I have told at least 6 people today about this service and will be telling many more.  I work with a lot of people and will be also telling all of my customers as well.

Once again, thank you so much and we wish you and your company all the best in the future.  We will be always using your company for future jobs.

Regards,

Shelly and Andrew Davies


27th May 2005

I have been employed in Property Management on the Gold Coast for over twenty (20) years and I have seen my fair share of carpet cleaning companies.

In early 2000, following numerous failed attempts by less then professional carpet cleaners, I gave 'Peter’s Hydro Jet' a trial. Five (5) years later I am still using this company who strive to perform to the highest standards and are always both available and reliable.

FRASER COOP
Senior Property Manager


 

1st June 2005

To whom it may concern,

Peter’s Hydro Jet Services have been providing a Pest Control Service to us (at the Grand Mariner) for a number of years now, and we wouldn’t use anyone else. They do a great job and their staff are friendly, professional and very knowledgeable. We would not hesitate to recommend their services.

Barry Teren
Manager - Grand Mariner Residential Resort


 20 October 2006

Dear Gary,

Congratulations on your recent success in the Burleigh Chamber 2006 Business Awards.

It was a wonderful achievement to receive the Business Achiever Award 6-15 Employees and you should be very proud of your achievement.  Your success certainly demonstrates how hard you have worked in your particular field and recognition by your peers is well deserved.

Best wishes for the future.

Yours sincerely,

Margaret May MP (Member for McPherson)


 

6 October 2005

Dear Mr Bourke

I would like to take this opportunity to congratulate you on winning the Burleigh Business Achiever Award (6-15 employees) category in the Business Awards hosted by the Burleigh Chamber of Commerce as part of the Council's Advance Burleigh Project.

As the inaugural awards for Burleigh, the quality and diversity of the nominations were most impressive and I congratulate those that have worked to achieve excellence and innovation in their business. The wide scope in businesses that are not only operating but succeeding in Burleigh is outstanding. I am very proud to be the Mayor of such a dynamic and developing City.

Once again congratulations and I wish your business and involvement with the Advance Burleigh initiative every success in the future.

Yours sincerely,

RON CLARKE (MBE) MAYOR


 

31st May 2006

Hi Peter,

I am just dropping you a line to tell you how happy I am with the job done on my carpet at the 'Ipanema'.  I am obsessive compulsive and I'm very pleased with the result of the cleaning.

When I came home to clean carpet the other day you made me one very happy lady.  I will continue to use your services in the future and will highly recommend your company to others.

Thank you again for an excellent job and very friendly service.

Shirley Brady


 26th October 2005

Dear Gary,

Some two weeks ago on the 13th of this month, you sent a young man to clean our stair carpets. At the time of giving the order, I had mentioned the difficulty of getting a good job done on the Gold Coast after a succession of cowboy carpet cleaners whose main aim was to get on to the next job.

In the event, your man, who identified himself as 'Brett' on the invoice, did an excellent job.

Not only did he clean the area to our satisfaction at the agreed price, but advised us on the state of the carpet, leading us to having the area Scotchguarded on his advice.

As well as knowing his job, he as well dressed, well mannered and very helpful. This is a rare combination in this day and age and we would be grateful if these comments could be passed on to him. He is a fine ambassador for your company and you are to be congratulated.

Yours faithfully,
Dr Peter R. Young

 

 
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