Services

 

When employing a new service or having a new process done, it is natural to feel unsure about what to expect and a little uncertain how to proceed.

Understanding this we have tried to provide you with a full overview of what each process involves: time it takes, what you should expect from us, special considerations and if there are any special requirements we need from you.

We hope that by thinking ahead we will make the process simple and stress-free for you.

 

Carpet Cleaning

Our carpet cleaning service is unique on the Gold Coast, offering both the wet and dry cleaning alternatives for both commercial and domestic premises. True, we do recommend the hot water extraction method of cleaning but, for whatever reason, this may not be suitable to your circumstances. Isn’t it good to know that we offer you a choice! If you’re unsure, our staff will be happy to discuss the most suitable option with you. All our operators carry hand tools, for small/tight areas, and are some of the few carpet cleaners who use step tools.

Time Frame:

You will need to leave a few hours before you walk on your carpets again in order to allow them to dry thoroughly. It is difficult to give an exact estimate, as drying time will vary considerably according to conditions.

Client Requirements:

We move whatever furniture one man is able to move e.g. lounges, beds on castors, bedside cabinets etc. In the event that a heavier piece of furniture needs to be moved we request that either you are available to assist or that you make arrangements for another person to assist.
Removing dry soils by vacuuming first is essential to the final finish. Depending on your needs, we are able to vacuum your carpets prior to cleaning, however, this will incur an additional charge. If you are happy to pay a little extra for this service, please just let us know before hand. We stand for quality!

Special Considerations:

Nil

Carpet & Fabric Protection

Your carpet and your furnishings are huge investments and a little bit of prevention now can result in a lot of peace of mind later. You can rest assured that PHJ Services will take the utmost care of your possessions and that we are highly skilled and fully licensed to use Dupont Teflon applicators to protect your fabric furniture and carpet. We urge you to seriously consider the sound economics of this service.

Time Frame:

Protection should only be conducted after the carpet or upholstery has been cleaned. At that time the process only takes approximately 5 minutes per room or single seat lounge. The carpet and upholstery should not be used until protection has completely cured or dried. Drying can vary according to ventilation and humidity but usually takes three to four hours.

Client Requirements:

Nil

Special Considerations:

Nil

Pest Control

Pest control has come a long way from the days when every cupboard needed to be emptied and the family feared for their lives if they didn’t vacate for a week. Thank goodness for modern technology, which lets you leave your crystal goblets in place and to breathe easy. Tiny drops of gel are inserted in all strategic positions, sprays along skirting boards, and for the hard to get at cavities, roofing cavities, cupboard joins and other hidey holes, we use a penetrating fog treatment. Rodents are treated efficiently by inserting baits into rodent bait stations.

In terms of cost, termites are easily the worst pests on the Gold Coast. They are extremely prevalent throughout southeast Queensland and can cause tremendous structural damage to both commercial and residential buildings. Termite eradication and subsequent damage repairs can be an enormous budget strain. For that reason, PHJ recommends that every building should have some form of termite barrier or baiting system. The cost may initially appear high but when your home is the greatest value asset most people ever possess, it is cheap insurance and peace of mind. Prevention is far cheaper than the restoration of a termite infested structure.

PHJ offers pre-purchase inspections and termite inspections as well as treatment of termite colonies and the installation of termite baiting systems.

Time Frame:

Time can vary considerably and it will be best to discuss your needs with one of our trained staff. Variables can include size of home or business, inside only, outside only, or both, etc. As a ballpark figure, a four-bedroom home, both inside and outside for urban pests, will take approximately two hours.

Client Requirements:

We ask that you prepare by simply moving items away from wall edges and creating access to all skirting boards, particularly in wardrobes, as we apply a spray to all wall perimeters.

Special Considerations:

Ants can be difficult insects to control. Unless you are dealing with the brown ant variety, it is impossible to absolutely guarantee eradication.
Businesses or residences on canals or close to dense vegetation experience greater rodent problems than general suburban areas and the scope of treatment can vary considerably.
If your need is for termite inspection or treatment, please discuss these issues with our trained staff as there are a number of variables involved.

Window Coverings

We have dispensed with messy, inconvenient traditional methods of cleaning your window coverings – who has time to waste on the unnecessary! Our gentle dry cleaning service for curtains and vertical blinds, performed in your own home, is unique throughout the region, saving you the enormous waste of time taking down and replacing your window coverings. And time always has a price, whether it is monetary or the more important aspect of not being able to spend that time with your children or grandchildren, or engaging in a hobby or sport you enjoy.

Time Frame:

As a guide, it takes approximately 45 minutes to clean curtains covering a double sliding door.

Client Requirements:

Nil

Special Considerations:

Curtains are cleaned with either a hot water or dry cleaning solvent – dependant on the fabric - utilising a unique method that cleans both sides of a single piece of fabric at the same time. At times, overspray can get on to glass or walls, however, all surfaces are wiped down after job completion. Drop sheets are used to collect any spilled water.

Upholstery Cleaning

We clean both fabric and leather upholstery on site. PHJ Services are skilled in both water extraction and dry cleaning methods of cleaning and will make a professional judgement on the most suitable choice depending on colour and fabric type. Your leather furniture is first thoroughly cleaned and then conditioned, greatly improving wear and enhancing the long-term appearance.

Time Frame:

This will vary widely and we request that you discuss this with our trained staff.

Client Requirements:

Nil

Special Considerations:

Drop sheets will be used and, although there can be some overspray, we will never leave a mess after the job has been completed.

Stain Removal

Cordials / Coffee & Tea / Iodine / Make-up / Rust / Ice Blocks / Urine / Alcohol / Juice / Wine

If you are faced with one of these stains it may seem that your carpet or upholstery is ruined. In fact, very few stains are not treatable. Our staff is extensively trained in stain removal techniques and utilise a large array of treatments. Don’t try to clean these difficult stains yourself. It may be that you will just set the stain. Please, contact us first.

Time Frame:

Please discuss with our trained staff.

Client Requirements:

Please discuss with our trained staff.

Special Considerations:

Please discuss with our trained staff.

Water Damages

Water damage restoration cannot be put off until another day. We provide a 24-hour service, moving fast to minimise impact. Over the past 30 years Peter’s Hydro Jet has specialised in Water Damage Restoration, and are proudly listed on the ‘Preferred Supplier’ lists of most insurance companies. Insurance assessors frequently ring us direct to organise the extraction, drying, re-laying and cleaning of both commercial and residential carpet. As an individual, do not delay in contacting us so that we can respond quickly and hopefully keep your final costs down.

Time Frame:

Naturally this will vary widely according to the extent of the damage and we can give you an estimate when we have assessed the situation.

Client Requirements:

Simply to let us know as quickly as possible.

Special Considerations:

According to circumstances, but we will guide you through the process.

Tile & Grout

Employing state-of-the-art equipment, PHJ Services will thoroughly clean your tiles and grout - cleanly, efficiently and with no water damage – both inside and outside your premises. Our equipment draws water from your garden tap and heats the water on its way to the cleaning wand, enabling the technician to apply hot water under high pressure. The water is vacuumed to a waste tank almost simultaneously.

Time Frame:

As a guide, it takes approximately two hours to clean 50 sq/m of tiles. As the water is vacuumed out almost as soon as it is applied, the surface will be dry and can be walked on within 30 minutes. It depends on how often the surfaces are used as to how often they will need cleaning, for example a kitchen will need to be cleaned more often compared to a lounge area. Shady areas are more likely to develop mould than sunny areas.

Client Requirements:

We will need you to direct us to a garden tap to which we can connect a hose from our machinery. Please clear the area to be treated of furniture, toys etc prior to our arrival.

Special Considerations:

Nil

Request for Service

While you are online – save a phone call and send through your booking to us now so that we may assist you with your needs click here. This link will take you to a simple, easy to fill in form. We guarantee to get back to you with a confirmation or to discuss your needs further ASAP.

Testimonial

“This letter is to thank you for the superior service you have given us when water damage affected the carpet in a room in our house recently.

From the initial phone call, your customer service and attention has been outstanding. From punctuality to professionalism of your staff to the finished job, your company excels. I told the 'boys'' that in my experience, AAMI were the undisputed leaders in customer service - I can now cite your company in the same league.

If I can be of help as a reference to a potential client, please do not hesitate to call me.”
Bronwyn Ferrier

 
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