Ensure you employ a pest manager who operates to the standards of Australia's only pest management accreditation program, PestCert. PestCert, a non-profit independent accreditation program, is the initiative of the peak pest management industry body, the Australian Environmental Pest Manager's Association, and has the support of industry groups such a chemical suppliers, insurers, training organisations and distributors. It was set up to raise the standard of service that has been provided in the past and to promote greater professionalism within the industry. For more information, check the website, www.pestcert.com.au.